Legal Notice

Legal Notices and Company Information (Legal Notices)

In accordance with Brazilian law applicable to e-commerce (including the Consumer Protection Code—Law No. 8,078/1990—and the E-commerce Decree—Decree No. 7,962/2013), we provide below the legal and identification information regarding Nexo AI’s operations.

1. Identification of the Responsible Party and the Brand

  • Name / Brand Name: Nexo AI

  • Industry: Technology, Smart Devices, and Productivity Solutions

  • Operational Location: São Paulo, SP – Brazil

2. Customer Service Channels and Official Contact Information

For any communications, questions, requests, or legal notices, the official channel for contacting customer service and the relevant authorities is:

  • Email: jpsintinella@icloud.com

  • WhatsApp Support: (11) 97397-0312

  • Hours of Operation: Monday through Friday, from 9:00 a.m. to 6:00 p.m.

3. Intellectual Property and Copyright

All content made available on this website—including, but not limited to, text, graphics, logos, icons, images, audio clips, digital downloads, software code, and the Nexo AI brand’s visual identity—is the exclusive property of the company or licensed by its partners, and is protected by national and international intellectual property and copyright laws. The unauthorized reproduction, copying, or use of any material without express prior consent constitutes a legal violation.

4. Disclaimer Regarding Third-Party Software

The Nexo AI device works in conjunction with mobile apps, third-party artificial intelligencespeech-to-text algorithms, and language models (LLMs). Nexo AI is responsible for the marketing and technological facilitation of the product and is not liable for any temporary instability of external servers, updates to smartphone operating systems (iOS/Android), or technical limitations inherent to third-party internet networks and data processing.

5. Place of Election

Any disputes, controversies, or claims arising from the use of this website, the purchase of products, or the interpretation of these legal notices shall be submitted exclusively to the jurisdiction of the District of São Paulo, State of São Paulo, with an express waiver of any other jurisdiction, however preferential it may be.